Terms & Conditions

At Autochtone, we prioritize the privacy and security of our customers and visitors to our site. We deeply value the trust you place in us when you share your personal information. Our Privacy Policy outlines our commitment to safeguarding your data. Rest assured, we do not share your information with third parties for their marketing purposes. If you have any questions about our privacy practices, please reach out to us at [email protected]

When you interact with us through our website or other channels, you may provide, or we may collect, certain information that can personally identify you (referred to as personal data). Under the General Data Protection Regulation (GDPR) and other relevant laws regarding the use of personal data, we act as the "data controller." This means we are responsible for determining how your personal data is utilized and, most importantly, ensuring its security and using it only for legitimate purposes.

We are dedicated to protecting your privacy and will take all necessary steps to comply with our legal obligations concerning the use of your personal data. This Privacy Policy details how we meet this commitment, so please review it carefully.

WHAT THIS POLICY COVERS

1. Types of Personal Data We Collect

   This section explains the categories of personal data you provide to us, or that we collect from you, when you interact with our website or engage with us in other ways.

2. How and Why We Use Your Data

   Here, we outline the purposes for which your personal data is used and the legal grounds that justify our processing of your data.

3. Data Sharing

   We detail who we may share your personal data with, including any third parties, and under what circumstances such sharing may occur.

4. Your Rights Over Your Data

   This part informs you of your rights concerning your personal data, how you can exercise these rights, and the process for doing so.

5. Security of Your Data

   We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it from unauthorized access, loss, or misuse.

6. Cookies and Tracking Technologies

   We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Contacting Us

   If you have any questions, concerns, or wish to learn more about our data practices, this section provides information on how to reach out to us.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

• • Identity Information:

  First name, surname, log-in information (such as your password), and country of residence.

  Purpose and legal ground: We use this information to create and manage your account. Processing this data is necessary to fulfill our contract with you.

• • Contact Information:

  Email address, telephone numbers, and physical address.

  Purpose and legal ground: This information allows us to communicate with you and deliver services. Processing this data is necessary to fulfill our contract with you.

• • Financial Information:

  Billing address, purchase information, and payment history.

  Purpose and legal ground: We use this data to process transactions and manage billing. Processing this data is necessary to fulfill our contract with you.

• • Profile Information:

  Your marketing preferences, other website preferences, and feedback on your experiences through reviews and surveys.

  Purpose and legal ground: This information helps us personalize your experience and improve our services. Processing this data is necessary to fulfill our contract with you.

• • Social Information:

  If you choose to register using a social media account (e.g., Facebook, iCloud ID, Google), we use the contact information from that account to populate your registration details.

  Purpose and legal ground: This simplifies the registration process and links your social account with our services. Processing this data is necessary to fulfill our contract with you.

We may also collect the following types of information when you use our website, typically through cookies or other tracking technologies:

• • Usage Information:

  Information about how you use our website, such as time spent on pages, click-throughs, and any download errors.

  Purpose and legal ground: We use this data to optimize your experience and improve website performance. Processing this data is necessary to fulfill our contract with you.

• • Technical Information:

  IP address, browser type, hardware details, network and software identifiers, device information, operating system, and system configuration.

  Purpose and legal ground: This data helps ensure the website functions properly across devices and improves security. Processing this data is necessary to fulfill our contract with you.

We will only use your personal data for the purposes for which it was originally collected, unless we reasonably determine that it is necessary to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will inform you and explain the legal basis that permits us to do so.

In addition to the above, we may anonymize and aggregate your personal data so that it can no longer identify you. This anonymized data may be used for various purposes, such as testing our internal systems, conducting research, and performing general customer data analysis. Because this data is no longer personally identifiable, we may use it for any purpose without further notice to you.

WHO DO WE SHARE YOUR DATA WITH?

We do not share your personal data with third parties for their marketing purposes. Should we decide to do so in the future, we will only proceed if we have obtained your explicit consent.

• Delivering relevant Autochtone email and text marketing, provided you have not unsubscribed.
• Managing customer reviews and surveys to enhance our service quality.
• Tailoring content on our website to ensure a personalized user experience.
• Delivering relevant targeted and re-targeted advertising to keep you informed about our services.
• Detecting and preventing fraud or criminal activities to protect our users and services.
• Assisting in the creation of your Autochtone account, including using social media credentials you provide during the sign-up process.
• Running our competitions, which involves sharing data with auditors, judges, and professional advisors.
• Other aspects of service delivery, such as hosting our website, processing customer payments, and providing technical support.

When we share personal data with these third parties, we ensure that access is strictly limited to what is necessary for them to perform their functions. We also require that they adhere to appropriate confidentiality and security obligations. Please note that some of these third-party service providers may use cookies or other tracking technologies, which are explained in more detail in our Cookies Policy.

Additionally, we may be required to share your personal data with third parties if mandated by law or regulation. In such cases, we will ensure that any disclosure is limited to what is necessary to comply with legal or regulatory requirements.

HOW WE KEEP YOUR DATA SECURE?

We employ industry-standard security measures to protect your data from unauthorized access, use, or loss. For example, we use ISO 27001:2013 to encrypt all information you provide before it is transmitted to us, ensuring that your data is protected during transmission.

Additionally, we require that third parties who handle your data while assisting us in delivering our services adhere to stringent confidentiality and security standards to safeguard your information.

While we take significant measures to ensure your data is secure, please be aware that no system or transmission over the internet can be entirely secure. Consequently, we cannot guarantee the complete security of information transmitted to us via the internet, and such transmission is at your own risk.

HOW LONG DO WE KEEP YOUR DATA FOR?

We retain your data for as long as you maintain a Autochtone account and/or continue to consent to receive communications about our latest news, products, and services.

If you choose to disengage with Autocthone, we may still retain your data if required for legal reasons. This includes situations such as fulfilling tax obligations related to your purchases or resolving any disputes that may arise.

Data retention is also subject to legal or regulatory requirements, and we will only keep your data for as long as necessary to meet those obligations.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to other websites for your convenience. Once you use these links to leave our site, we do not have control over the third-party websites you visit. We are not responsible for the protection and privacy of any information you provide while on these external sites.

Please note that your interactions with these third-party websites are not governed by our Privacy Policy. We encourage you to exercise caution and review the privacy policies and terms of use of any third-party websites you visit.

CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any amendments will be posted on the Autochtone.io website, so we encourage you to review this page regularly for the latest information.

If we make significant changes to the Privacy Policy that affect your rights or how we handle your data, we may also notify you via email, if appropriate. This ensures you are informed of important updates and can review how these changes may impact you.

YOUR RIGHTS

You have several rights regarding your personal data, including:

• You can request a copy of your personal data that we hold.
• You can correct or update your personal data by logging into your account, or you can contact us for assistance.
• You can request the deletion of your personal data.
• You can object to the processing of your personal data if we are relying on a legitimate interest for processing.
• You can request the restriction of processing of your personal data under certain circumstances.
• You can request the transfer of your personal data to a third party.
• If you have given consent for certain processing activities, you can withdraw that consent at any time. Please note that we may continue processing your data if we have other legitimate grounds for doing so.

To exercise any of these rights, please Contact Us. You will not be charged a fee for making a request unless it is clearly unfounded, repetitive, or excessive, in which case a reasonable fee may be applied, or we may refuse to comply.

We will respond to legitimate requests within one month, though this period may be extended if the request is particularly complex or if there are legal reasons for a longer response time. We may also need to verify your identity before processing your request if we are unsure of who is making it.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us. You can contact us through email: [email protected]

We are here to help and will respond to your inquiries as promptly as possible.